Warranties
Under this limited warranty, your watch's parts and workmanship are guaranteed under normal use for two (2) years from date of purchase. Upon expiration of the warranty period, any repairs will be subject to a service charge. Parts that are included in the limited warranty: movement, index, dial and hands. If you become aware of any defect parts or workmanship within this time, please contact us by email. We will then provide repair or replacement of your watch according to written terms herein. If your watch model or any original parts to it are not available, an equal substitute will be provided.
The Drevedy warranty does not cover:
- Battery, wristband, crystals, crown or glass
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Failure or damage caused by improper use, carelessness (knocks,
dents, crushing, broken crystal/glass, etc.), or accidents - Failure or damage caused by unjustifiable repair or modification
- Defects and damages due to loss, theft, fire, water, or a natural disaster
- Aesthetic changes, defects, and damages due to normal wear and tear and ageing (e.g. minor scratches on the case and/or crystal and peeling of the plating, etc.)
This limited warranty is in lieu of any other express warranties, obligations or liabilities.
When contacting us for repair or replacement following information is required:
- Order number (If your watch is a gift you will need to contact the person who purchased it for you to receive the proof of purchase)
- Pictures of the watch and the damage
Your current address info:
- First and Last name
- Street address
- Postal code
- Country, City
- Telephone number
If you send your watch for repair or replacement, to make sure it will not get damaged during shipping you need to package it carefully. Do not include any special watchband or personal items in the shipment since we cannot guarantee its return. Drevedy is not responsible for products lost or damaged during shipment. Even though you will not be charged for repair or replacement under this limited warranty, you may be required to cover the costs for packaging and shipping the watch to us. Also, costs for returning and handling.
If your damage is not covered by the limited warranty and terms written herein you will be charged for part or all of any repair or replacement. If the battery in your watch is consumed when the parcel arrives at the time of repair or replacement, you may cover the cost for battery replacement.